isabellemizziweddings.com - Terms & Conditions

Opening Times and Appointment Conditions

As we are not a high street shop and our Studio and office are at our home, when contacting us please do so during the following hours for an appointment:

Monday to Friday between 10.00hrs and 13.00hrs

We will accommodate Studio sessions and presentation by appointment only.

Studio sessions: This is done by appointment only and a studio session takes approximately 1 - 2 hours.

Baby shots are best taken between the age of 1 month to 9 months then from the age of 4 years onwards.

Children between 9 months and up to 4 years are not suitable for these sessions.

Please remember that most of our work is outside the office so at times you may not be able to contact us particularly when we are at a wedding.

We also take holidays, so any long delay will be because of this.

Children are very much welcome for a scheduled "photo shoot" however children must be supervised by a non-participating adult whilst in our studio.

Children are, however, not welcome, when the Bride and Groom come to our studio for their wedding presentation and / or to select and choose their photos. These two activities are just not suitable for children.

Concentration is of the utmost importance for the bride and groom and us as presenters when a presentation is in progress. This is essential as discussions for the most important day of the couple's life is vital and forms the basis of our contract between each party.

Our studio is air-conditioned for the comfort of our clients.

We are insured for Public Liability in the studio, waiting area and office only, any other areas such as the building entrance, stair case, lift and toilet area are not covered under our private insurance policy.

Quotation and "Working" Practice ConditionsWe offer "Ready-Made" and" Tailor Made" packages for both Foreign and Maltese clients

When we receive a Bespoke pricing request for venues and the wedding breakfast (first meal after marriage) we will only quote "for the services", once we have the confirmation from the couple that we will be the Wedding Planners.

At this point, a fee of € 250 will be charged to continue to work on your behalf.

This fee will be deducted from the overall invoice on completion.

Payment Terms and Conditions

First deposit:

We require a booking deposit of € 250 for foreign Wedding bookings.

Other work require deposits and will be discussed between us and our clients.

Please note that in some instances first deposit maybe slightly lower, if the services

required are just photography.

N.B. The first deposit is non refundable

Second deposit:

Once the services you require have been agreed, we will form a contract with you and payment will be required to hold and confirm "third party" suppliers. At this stage the second deposit is due and will be determined by the value of the services and the deposit for "third party suppliers" require to hold their services.

Third deposit:

For Foreign weddings, a third deposit is required prior to the wedding day and at the meeting we have with you to discuss the fine details of your wedding. As ALL "third party" services require pre-payment, we require full payment of all these services.

Final payment:

This is paid to us on completion and collection of your Album and / or Video / DVD

Cancellation Policy

1st Deposit non-refundable on booking service & date
Cancellation within 28 days, deposit only forfeited
Cancellation within 14 days, 75% of package price
Cancellation within 7 days, 100% of total package price
Full and final payment on completion of work and hand over of final service in cash

How is payment made?

For Foreign clients, a bank transfer for the first and second deposits.

For Foreign clients, cash for the third and final payments.

All prices quoted are inclusive of 18% VAT as is enforce on 1st January 2008

Ownership of our services:

No Photography, Albums, CD, or DVD will leave our office until the final payment has been made. This property remains ours until payment has been made in full.

Contract conditions:
The conditions above are in addition to our established contract conditions and should be used in conjunction.

Dear Bride & Groom,

Congratulations, by now you might have been engaged and looking forward to your big day to celebrate your love with your family and friends.
You are planning your Day to be the Perfect, a Day that will be the start of a
New Life as Mr & Mrs!!

We as your wedding planners and organisers know that this is your special day and above all, one that you should remember for your life.

So when you are deciding on which services you would like, often you will have memories of another wedding and you will also have many ideas that you have always dreamt of.

Some times your dreams go far ahead of your budget.

We, on the other hand, will be put to a great deal of work and cost in researching, phoning, emails and costing your "Wedding package" so we ask you to be fair with us.

When we "cost out" a wedding package, we take two things into account;

1) How much the total "spend" value is to us, the high the "spend", the higher is our commission.

2) What level of work and cost to us.

It is very well known in the world of business that suppliers pay "Registered Agents and Companies" commission.

Where as you, as a member of the general public would not receive and you would also still pay the going rate.

When we cost out our work load, we take into account the level of commissions we will receive and this goes towards our "planning and organisation" cost to you.

So, in a nut shell, the more services you have, the less you will pay towards our "dead cost" of planning and organising.

The less you have, the higher our cost will be.

For example, if we are not given the Venue or the Venue and the Wedding Breakfast, you will deny us a very large commission.

However, we are still the ones that have to work with the venue for all your other services.

We would therefore like to advise you when choosing the services you would like, do it once and do not change, particularly in the downward direction.

When we cost out your wedding, we will not cost each individual item to you, it will be based on the total services required from you.

If we did it any other way you would be the loosers, as all we would do it have a standard "handling charge" no matter what services you require, small or large.

We are here for advice but please remember only so much is free in this world and we do know that some people will "use us" and then dump us.

The first deposit secures the date for you, the second deposit is required to "hold" services and this is only done once you finally decide on your total services required and also at this point we issue our contract to you. We will not issue a contract until you finally decide on what services you require from us.

It is at this stage we will know exactly what deposits are required and therefore what deposit is required for you.

We look forward to being of services to you.

Barry & Isabelle Whitmore
your wedding planners

http://www.isabellemizziphotography.com

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